The future of web is voice: Are you listening?
Use voice to find services and readable pages for confirmation and comparison. Allow correction and a switch to touch or keyboard.
Putting collaboration into practice
Clear ownership, shared material and decision records support collaboration. Synchronous discussion resolves disagreement while asynchronous records preserve continuity.
Checking the result
Test a real handover for completeness and continuity. State the issue, impact and decision needed instead of giving vague feedback.
