Prepare a workable project brief

Downloadable working resources

Prepare a workable project brief

Download OXOAK worksheets for briefs, content, platform selection and acceptance. Edit locally; examples illustrate the format and are not customer records.

Digital strategy

Deliver a goal-to-task map, page priorities, metric definitions and a near-term roadmap. Agree the main customer task before deciding the first pages.

Content planning

Deliver a content inventory, titles, summaries, body structure and ownership. Separate explanation, evidence and action and record missing inputs.

Support and maintenance

Deliver component and account inventories, recovery procedures, support boundaries and update records. Agree response times and third-party costs within the scope.

Related practical notes

How to choose the right CMS

Practical notes

How to choose the right CMS

Use an article, product and approval as sample tasks. Have real editors author, preview and restore content and record assistance and maintenance costs.

How to choose the right CMS
OXOAK / Editorial

Practical notes

Practical notes

Building a martech stack

Practical notes

Building a martech stack

Map acquisition, content, email, analytics and customer records, including existing tools. Before adding a system, check export, synchronisation and maintenance ownership.

Building a martech stack
OXOAK / Editorial

Practical notes

Practical notes

Plan human review for AI content

Practical notes

Plan human review for AI content

Generating a whole website and then looking for someone to check it encourages a rushed review. Decide beforehand which material is available, which statements need approval and who can publish the result. The draft can then be built around information that is possible to verify.

OXOAK / Editorial

Practical notes

Practical notes

How to create a digital strategy roadmap

Practical notes

How to create a digital strategy roadmap

Separate current problems, near-term improvements and later experiments, with owners and evidence. Keep the rationale for roadmap changes traceable.

How to create a digital strategy roadmap
OXOAK / Editorial

Practical notes

Practical notes

How to perform a website audit

Practical notes

How to perform a website audit

Sample navigation, copy, images, forms, search and mobile tasks. A successful response establishes reachability, not correct content or behaviour.

How to perform a website audit
OXOAK / Editorial

Practical notes

Practical notes

How to brief a digital agency

Practical notes

How to brief a digital agency

State the business, audience, pages, available material and decision-maker. Clarify budget and timing conditions and identify specific reference sections.

How to brief a digital agency
OXOAK / Editorial

Practical notes

Practical notes

Planning headless CMS content

Planning headless CMS content

Download this editable planning headless cms content to record current work, open questions and owners. OXOAK examples can be adapted to the project.

Digital product design workbook

Digital product design workbook

Download this editable digital product design workbook to record current work, open questions and owners. OXOAK examples can be adapted to the project.

Why conducting a content audit is essential

Practical notes

Why conducting a content audit is essential

Record URL, topic, owner, validity and action. Distinguish duplicates, outdated material and unsupported claims rather than deciding from traffic alone.

Why conducting a content audit is essential
OXOAK / Editorial

Practical notes

Practical notes