User interviews

Project discipline

Project discipline

Define user interviews responsibilities, inputs, collaborators and review outcomes. This page describes a discipline; staffing is agreed for each project.

Keep user interviews requirements, inputs and acceptance evidence together. Explain completed work, open decisions and dependencies at each review.

Brand and visual design / 19

Preparing the work

Inputs

User interviews: goals, existing material and constraints.

Work records

Record decisions, versions and unresolved questions.

Review

Check expectations using working pages or material.

Handover

Supply editable files, explanations and next actions.

Supply editable files, explanations and next actions.

Ownership

Agree the actual people and timing for each project.