Planning experiments for digital change
Compare manual and tool-assisted approaches on a low-risk workflow. Record quality, time and rework, and expand only when results are consistent.
Putting planning and trade-offs into practice
Planning connects business goals to customer tasks and prioritised pages and functions. Separate confirmed needs, research hypotheses and future ideas.
Checking the result
Give near-term work inputs, an owner and an inspectable result before deciding the next step. Retain reasons for rejecting alternatives.
