Micro-retirements: What this emerging trend means for digital strategy
Agree handover material, replacement ownership and emergency boundaries. Centralise records so people on leave do not need to remain online for scattered details.
Putting planning and trade-offs into practice
Planning connects business goals to customer tasks and prioritised pages and functions. Separate confirmed needs, research hypotheses and future ideas.
Checking the result
Give near-term work inputs, an owner and an inspectable result before deciding the next step. Retain reasons for rejecting alternatives.
