Page observations
Connecting service touchpoints and operations
Examine information, application and ongoing support together in service design, with ownership and feedback at handovers.
Content structure
Use this Vanguard Australia Service Design Project direction to compare the headline, navigation and supporting pages. Record preferred layouts and the business material to replace.
Applying the direction
Record preferred image proportions, colours and information order in the brief, alongside pages, languages and functions. This is design commentary, without claiming the pictured brand or results as OXOAK work.
Next: Vanguard Index Chart Challenge · Design showcase
Explain a chart's time range, measures and interaction rules, with readable text alternatives.
