Will conversational interfaces sound the death knell for websites?
Use conversation to clarify intent, then provide readable pages and confirmations. Complex comparisons, conditions and submission results should be retainable outside the chat history.
Putting planning and trade-offs into practice
Planning connects business goals to customer tasks and prioritised pages and functions. Separate confirmed needs, research hypotheses and future ideas.
Checking the result
Give near-term work inputs, an owner and an inspectable result before deciding the next step. Retain reasons for rejecting alternatives.
