Social contracts give everyone a voice
Collect independent views before discussing trade-offs and record why alternatives were not adopted. Limited speaking time is not absence of input.
Putting planning and trade-offs into practice
Planning connects business goals to customer tasks and prioritised pages and functions. Separate confirmed needs, research hypotheses and future ideas.
Checking the result
Give near-term work inputs, an owner and an inspectable result before deciding the next step. Retain reasons for rejecting alternatives.
