Demystifying UX and industry terminology
Explain journeys, wireframes and prototypes through problems, structure and interaction testing. Use one shared page example so the team does not work from conflicting definitions.
Putting research and validation into practice
Research records tasks and real difficulties rather than visual preference alone. Retain samples, questions and limits to understand where findings apply.
Checking the result
Observe different participants on the same task and record hesitation, misunderstanding and recovery. Repeat after changes to check that the problem improved.
