Managers want butler monkeys … and other off-the-wall findings from our on-the-wall survey

Collecting useful feedback through an interactive survey

Managers want butler monkeys … and other off-the-wall findings from our on-the-wall survey
OXOAK / Content and design

Practical notes

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Collecting useful feedback through an interactive survey

Ask one concept per question, use distinct options and allow comments. Deduplicate and describe the sample before treating participation as representative evidence.

Managers want butler monkeys … and other off-the-wall findings from our on-the-wall survey

Putting research and validation into practice

Research records tasks and real difficulties rather than visual preference alone. Retain samples, questions and limits to understand where findings apply.

Managers want butler monkeys … and other off-the-wall findings from our on-the-wall survey

Checking the result

Observe different participants on the same task and record hesitation, misunderstanding and recovery. Repeat after changes to check that the problem improved.

Managers want butler monkeys … and other off-the-wall findings from our on-the-wall survey
Managers want butler monkeys … and other off-the-wall findings from our on-the-wall survey
Managers want butler monkeys … and other off-the-wall findings from our on-the-wall survey
Managers want butler monkeys … and other off-the-wall findings from our on-the-wall survey
Managers want butler monkeys … and other off-the-wall findings from our on-the-wall survey
Managers want butler monkeys … and other off-the-wall findings from our on-the-wall survey
Managers want butler monkeys … and other off-the-wall findings from our on-the-wall survey
Managers want butler monkeys … and other off-the-wall findings from our on-the-wall survey
Managers want butler monkeys … and other off-the-wall findings from our on-the-wall survey
Managers want butler monkeys … and other off-the-wall findings from our on-the-wall survey
Managers want butler monkeys … and other off-the-wall findings from our on-the-wall survey

Collecting useful feedback through an interactive survey · Working details

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